(SAN FRANCISCO, CA – Oct. 26, 2021) – Edgewood Center for Children and Families has earned The Joint Commission’s Gold Seal of Approval® for Behavioral Health Care and Human Services Accreditation by demonstrating continuous compliance with its performance standards. This is a renewal of our second three-year Commission’s Gold Seal of Approval® in 2018. We received our first three-year approval in 2015. The Gold Seal is a symbol of quality that reflects a health care organization’s commitment to providing safe and quality patient care.
In August 202, Edgewood underwent a rigorous, unannounced virtual onsite review. The Joint Commissioner evaluated compliance standards at our San Francisco, San Mateo County, and the East Bay sites, spanning several areas including Care, Treatment, Services & Record of Care, Environment of Care, Human Resource Management, and Emergency Management.
The Joint Commission’s standards are developed in consultation with health care experts and providers, measurement experts and patients. They are informed by scientific literature and expert consensus to help health care organizations measure, assess and improve performance. The surveyors also conducted onsite observations and interviews.
At Edgewood, preparation for The Joint Commission survey is ongoing. This involves refreshers and orientation for staff at all levels in the organization to The Joint Commission standards along with frequent documentation audits of client records and a review of our policies and procedures to ensure that our service delivery and organizational operations are aligned with our values and highest standards of care.
“As a private accreditor, The Joint Commission surveys health care organizations to protect the public by identifying deficiencies in care and working with those organizations to correct them as quickly and sustainably as possible,” says Mark Pelletier, RN, MS, chief operating officer, Accreditation and Certification Operations, and chief nursing executive, The Joint Commission. “We commend Edgewood Center for Children and Families for its continuous quality improvement efforts in patient safety and quality of care.”
“We are honored to receive the renewal of this important accreditation from The Joint Commission,” said Edgewood CEO Lynn Dolce, MFT. “It is a clear reflection of our staff’s commitment to provide the highest quality of care within trauma-informed, healing environments for the people Edgewood serves; more than 5,800 children, youth, adults and families throughout the Bay Area.”
For more information, please visit The Joint Commission website.