Referrals accepted 24/7/365
A safe, child-focused alternative to the emergency room for kids and teens going through a mental health crisis. Our caring team supports children, teens, and families with compassionate, trauma-informed care available 24/7, every day of the year.
Call us anytime: 415.682.3278
Who We Support
- Children and teens ages 5–17 who are experiencing a mental health crisis
- Families from all backgrounds and circumstances
- San Francisco residents with public or private insurance
- Youth outside San Francisco with private insurance
Crisis Stabilization Unit
Google Maps may show the location as “Williams Building,” but the building itself is not labeled that way. Please use the map link for directions to the correct location!
How We Can Help
Our caring team — including therapists, nurses, counselors, and family partners — works closely with both youth and caregivers. We support families dealing with:
- Suicidal thoughts or self-harm
- Depression or anxiety
- Psychosis
- Autism Spectrum Disorder
- Trauma or abuse
- Thoughts of harming others
- Intense emotions and behavioral challenges
- Other urgent mental health concerns
What We Offer
Our focus is on addressing the immediate crisis while helping children and families build a foundation for long-term healing and resilience. Our services include:
- Medical screening
- Crisis and mental health evaluations to understand what’s happening
- Stabilization and planning to help restore safety and calm
- Personalized treatment created with family input
- Practical coping skills coaching for children and caregivers
- Safety planning for home, school, and daily life
- Post-crisis planning and connections to ongoing care
- Education, encouragement, and support for parents and caregivers
- Access to the full range of Edgewood’s mental health services
Our approach is preventative — we address the immediate crisis while laying the foundation for long-term resilience and recovery.
What to Expect
- Trauma-informed care in a safe, child-friendly setting
- An alternative to long and stressful emergency room visits
- A team that reflects the diversity of the Bay Area community
- An environment that is welcoming and affirming for LGBTQIA+ youth
- Typical stay: about 23 hours (may be shorter or longer depending on need)
Access & Referrals
Parents and caregivers can call us directly — no referral needed.
We also accept referrals from:
- Schools
- Outpatient providers
- Hospitals & emergency services
- San Francisco Comprehensive Crisis Services
Open 24/7/365
What Families and Youth are Saying
Why Edgewood’s CSU?
- The only crisis stabilization unit in San Francisco focused on youth ages 5–17
- One of theonly a few crisis support units in California serving children under 12
- Accredited with The Joint Commission’s Gold Seal® since 2015
- Over 3,400 youth served since opening
- 88% of youth safely stabilized and able to return home with lower-level support
- 95.7% caregiver and client satisfaction last year
