Referrals accepted 24/7/365
A safe, child-focused alternative to the emergency room for kids and teens going through a mental health crisis. Our caring team supports children, teens, and families with compassionate, trauma-informed care available 24/7, every day of the year.
Call us anytime: 415.682.3278
Who We Support
- Children and teens ages 5–17 who are experiencing a mental health crisis
- Families from all backgrounds and circumstances
- San Francisco residents with public or private insurance
- Youth outside San Francisco with private insurance
How We Can Help
Our caring team — including therapists, nurses, counselors, and family partners — works closely with both youth and caregivers. We support families dealing with:
- Suicidal thoughts or self-harm
- Depression or anxiety
- Psychosis
- Autism Spectrum Disorder
- Trauma or abuse
- Thoughts of harming others
- Intense emotions and behavioral challenges
- Other urgent mental health concerns
What We Offer
Our focus is on addressing the immediate crisis while helping children and families build a foundation for long-term healing and resilience. Our services include:
- Medical screening
- Crisis and mental health evaluations to understand what’s happening
- Stabilization and planning to help restore safety and calm
- Personalized treatment created with family input
- Practical coping skills coaching for children and caregivers
- Safety planning for home, school, and daily life
- Post-crisis planning and connections to ongoing care
- Education, encouragement, and support for parents and caregivers
- Access to the full range of Edgewood’s mental health services
Our approach is preventative — we address the immediate crisis while laying the foundation for long-term resilience and recovery.
What to Expect
- Trauma-informed care in a safe, child-friendly setting
- An alternative to long and stressful emergency room visits
- A team that reflects the diversity of the Bay Area community
- An environment that is welcoming and affirming for LGBTQIA+ youth
- Typical stay: about 23 hours (may be shorter or longer depending on need)
Access & Referrals
Parents and caregivers can call us directly — no referral needed.
We also accept referrals from:
- Schools
- Outpatient providers
- Hospitals & emergency services
- San Francisco Comprehensive Crisis Services
Open 24/7/365
What Families and Youth are Saying
Why Edgewood’s CSU?
- The only crisis stabilization unit in San Francisco focused on youth ages 5–17
- One of theonly a few crisis support units in California serving children under 12
- Accredited with The Joint Commission’s Gold Seal® since 2015
- Over 3,400 youth served since opening
- 88% of youth safely stabilized and able to return home with lower-level support
- 95.7% caregiver and client satisfaction last year